Fresno Area Express (FAX) is our city’s public transportation system. The aptly named FAX has more than 100 buses and 20 different routes to take passengers where they need to go, with arrivals at the stops every 15 to 30 minutes.
FAX also offers, in compliance with Federal regulations, Handy Ride, established in 1975. It’s a separate system designed specifically for the needs of Fresno’s disabled citizens. This system operates smaller white buses, vans and cars throughout our city. This special service even allows passengers to call and arrange for pick-up reservations, at discounted fares.
However, this level of accommodation, which is rare to find in a government-run entity, isn’t enough for one individual.
Local reporter Gene Haagenson ran a story last Wednesday on how Randy Frost, a 500-pound wheelchair-confined man, was denied reissue of his Handy Ride pass for being too heavy. Frost’s wheelchair weighs about 200 pounds, and with him in it, the total weight exceeds the limits of Handy Ride bus wheelchair lifts by about 100 pounds.
The problem is that FAX allowed him to use its services for the past three years, even though his weight has not changed. Bending the rules out of kindness is not always such a good idea. Now that FAX is beginning to enforce its weight limit rules for the lifts, Frost feels as though he is being discriminated against.
“I’m being restricted simply because I’m bigger than everyone else,” Frost said. “I’m being limited because of my weight.”
FAX clearly states the rules and regulations for this service in its Handy Ride guidelines, found on its Web site. A section regarding wheelchairs states that standard wheelchairs, measuring certain standard dimensions, are allowed on the lifts of Handy Ride buses as long as they do “not weigh more than 600 pounds when occupied.”
One might come to realize and accept the fact that they may be too heavy for the wheelchair lifts on Handy Ride buses, right? Wrong.
Frost made a suggestion of his own to solve the problem. “I would use my cane, stand on the lift and get on the bus and they would put my chair on behind me.”
There’s a word that comes to mind when I visualize this potentially dangerous scene. The word is “liability.”
I cannot imagine taking the chance of allowing a 500-pound man to stand on a wheelchair lift with his cane, only to have him lose his balance and fall, creating an injury the city certainly cannot afford. There aren’t any handrails on those lifts, Mr. Frost. It’s not an escalator at the mall or a people-mover at the airport. The lifts are specifically made for people to sit in their chairs and be lifted inside the bus.
Further on in Haagenson’s story, Frost said he feels as though the city is just looking for excuses to keep him and others like him off the buses.
Yep, that’s the Handy Ride’s goal, all right. The city-provided transportation system, specifically designed for the disabled, prides itself in discriminating against its passengers. Give me a break.
Instead of complaining about how FAX has “wronged” you, and threatening to take the complaint to court, scan through a phone book to find alternative sources of transportation, Mr. Frost. Be handy.
Randy Frost • May 10, 2010 at 7:43 am
One more thing Mr. Dubbels; The wheel chair lifts are in fact designed with handles for “Standees” to hold on to, in order to stand on the lifet safely, and get on the bus. They ALL are equipped with hand rails for that very reason. You know NOTHING about the ADA, and about people with disabilities, or how things work. If you want to complain about something, then do your homework man!!!
Randy Frost • May 9, 2010 at 11:43 pm
One more thing Mr. Dubbels; The wheel chair lifts are in fact designed with handles for “Standees” to hold on to, in order to stand on the lifet safely, and get on the bus. They ALL are equipped with hand rails for that very reason. You know NOTHING about the ADA, and about people with disabilities, or how things work. If you want to complain about something, then do your homework man!!!
Randy Frost • May 9, 2010 at 11:54 pm
Mr. Dubbels, You obviously had an opinion on this subject, but you did not do your homework, and for someone, who I am assuming attends CSUF, makes me wonder about our future for this nation!
I AM Randy Frost! Your research is entirely wrong, and you have used what “Handy Ride” has posted as being set in stone. Well, the fact that I one this case OUT OF COURT shows that I was correct, and they had no case. And, the guidelines for using public transit are set by the ADA and FTA, not Fresno Handy Ride, or the FAX Transit system.
First of all; my weight is about the only thing you got right! The weight of my chair is actually heavier than what you mentioned, it weighs over 300-pounds, which is nothing really. There are chairs that “THIN” people use, and the in fact weigh MORE than my chair. It all depends on how many batteries are used, hydraulics, and accessories. So, there are chairs out there that weigh more than mine, and if you put a 250 pound man in a chair that weighs 400-pounds…he too would not be allowed to ride their bus under THEIR guidelines!
Where you are mostly wrong is here; Handy Ride has stated in THEIR guidelines that “A chair and rider must not exceed 600-pounds.” However, in the ADA Subpart B Section 38.23 – Mobility and Accessiblity – (b) Vehicle lift–(1) Design load. The design load of the lift shall
be at least 600 pounds.
If you read this, and notice that is says “AT LEAST 600!” It does not say “A MAXIMUM, it says at LEAST!” This means that it should be the minimum, not the maximum payload!
Next article: (12) Use by standees. Lifts shall accommodate persons using walkers,
crutches, canes or braces or who otherwise have difficulty using steps.
The platform may be marked to indicate a preferred standing position.
Therefore, being able to stand on the lift, and get into the bus according to the ADA, I fall in this category. I am able to ambulate, stand on the lift, and be placed in the bus safely. Then, all they had to do was place my chair on the lift, and I would remove it myself. They did not want to do that, so then I told them “I will have someone with me, and do it for me!” They still did not want to allow that, until they realized after talking with their attorneys the error of their ways.
This clearly is what my case was about, and what I was basing my information on. I am ambulatory Mr. Dubbels! I am able to walk short distances, but not long distances. I have degenertive arthritis in both my hips from WORKING construction, and being injured on the job. I have worked since I was 13-years-old…when did you start work Mr. Dubbels?
Just because I was/am an obese man, does not make me lazy. Yes…I am obese, but there are issues that you know nothing about, and make you rush to judgement, and want to open your mouth and put down another “Fat Person!” I owe you no explaination, but I will give one to your readers…if you have any!
I have a thyroid issue that I take medication for. I have genetic issues as well, and my metabolic rate is extremely slow. I have to eat less than 1000 calories in a day in order to even begin to lose weight…but I in fact am doing so at this time Mr. Dubbels. Since November 2009, I have lost 60-pounds, not that it’s any of your business!
I’m a tax-payer just like anyone else. This bus service is provided for the public as a service for “DISABLED” people, not “DISABLED SKINNY” people! I know your type, and I know you would like for this to be a perfect world, and remove all of those who don’t fit your “Cookie Cutter” lifestyle. Get over it!
I am within my rights, I am using Handy Ride, and I had my ID card reinstated as it should have been under the guidelines set by the ADA. Do you homework…for gosh sakes man, you’re in College!!! I sure hope you’re not working towards a future in journalism, if so…you might need a second job!
By the way, if you have some idea of me being some “Fat Lazy Loser wanting to sponge off Society and try to get gain something from a lawsuit,” YOU’RE WRONG! This was never about a lawsuit, it was about getting my PUBLIC transportation rights back. And I did! I already have done my research and know of other transportation possiblities, you’re an idiot to think otherwise, I’m disabled, not stupid! As for my laziness; I do more in a day than all the crackheads in my neighborhood put together. I’m up early every morning, and at one time, from my wheel chair, before we had a new manager at my apartment, I weeded, and raked the entire complex by myself…FROM MY CHAIR!!! So don’t patronize me with your gibberish. You got something to say, don’t hide behind an “Online Paper,” some and look me in my eye and tell me what you have to say! I’m on Facebook, I’m always ready for a good conversation!.
Regards,
Randy Frost
Randy Frost • May 9, 2010 at 3:54 pm
Mr. Dubbels, You obviously had an opinion on this subject, but you did not do your homework, and for someone, who I am assuming attends CSUF, makes me wonder about our future for this nation!
I AM Randy Frost! Your research is entirely wrong, and you have used what “Handy Ride” has posted as being set in stone. Well, the fact that I one this case OUT OF COURT shows that I was correct, and they had no case. And, the guidelines for using public transit are set by the ADA and FTA, not Fresno Handy Ride, or the FAX Transit system.
First of all; my weight is about the only thing you got right! The weight of my chair is actually heavier than what you mentioned, it weighs over 300-pounds, which is nothing really. There are chairs that “THIN” people use, and the in fact weigh MORE than my chair. It all depends on how many batteries are used, hydraulics, and accessories. So, there are chairs out there that weigh more than mine, and if you put a 250 pound man in a chair that weighs 400-pounds…he too would not be allowed to ride their bus under THEIR guidelines!
Where you are mostly wrong is here; Handy Ride has stated in THEIR guidelines that “A chair and rider must not exceed 600-pounds.” However, in the ADA Subpart B Section 38.23 – Mobility and Accessiblity – (b) Vehicle lift–(1) Design load. The design load of the lift shall
be at least 600 pounds.
If you read this, and notice that is says “AT LEAST 600!” It does not say “A MAXIMUM, it says at LEAST!” This means that it should be the minimum, not the maximum payload!
Next article: (12) Use by standees. Lifts shall accommodate persons using walkers,
crutches, canes or braces or who otherwise have difficulty using steps.
The platform may be marked to indicate a preferred standing position.
Therefore, being able to stand on the lift, and get into the bus according to the ADA, I fall in this category. I am able to ambulate, stand on the lift, and be placed in the bus safely. Then, all they had to do was place my chair on the lift, and I would remove it myself. They did not want to do that, so then I told them “I will have someone with me, and do it for me!” They still did not want to allow that, until they realized after talking with their attorneys the error of their ways.
This clearly is what my case was about, and what I was basing my information on. I am ambulatory Mr. Dubbels! I am able to walk short distances, but not long distances. I have degenertive arthritis in both my hips from WORKING construction, and being injured on the job. I have worked since I was 13-years-old…when did you start work Mr. Dubbels?
Just because I was/am an obese man, does not make me lazy. Yes…I am obese, but there are issues that you know nothing about, and make you rush to judgement, and want to open your mouth and put down another “Fat Person!” I owe you no explaination, but I will give one to your readers…if you have any!
I have a thyroid issue that I take medication for. I have genetic issues as well, and my metabolic rate is extremely slow. I have to eat less than 1000 calories in a day in order to even begin to lose weight…but I in fact am doing so at this time Mr. Dubbels. Since November 2009, I have lost 60-pounds, not that it's any of your business!
I'm a tax-payer just like anyone else. This bus service is provided for the public as a service for “DISABLED” people, not “DISABLED SKINNY” people! I know your type, and I know you would like for this to be a perfect world, and remove all of those who don't fit your “Cookie Cutter” lifestyle. Get over it!
I am within my rights, I am using Handy Ride, and I had my ID card reinstated as it should have been under the guidelines set by the ADA. Do you homework…for gosh sakes man, you're in College!!! I sure hope you're not working towards a future in journalism, if so…you might need a second job!
By the way, if you have some idea of me being some “Fat Lazy Loser wanting to sponge off Society and try to get gain something from a lawsuit,” YOU'RE WRONG! This was never about a lawsuit, it was about getting my PUBLIC transportation rights back. And I did! I already have done my research and know of other transportation possiblities, you're an idiot to think otherwise, I'm disabled, not stupid! As for my laziness; I do more in a day than all the crackheads in my neighborhood put together. I'm up early every morning, and at one time, from my wheel chair, before we had a new manager at my apartment, I weeded, and raked the entire complex by myself…FROM MY CHAIR!!! So don't patronize me with your gibberish. You got something to say, don't hide behind an “Online Paper,” some and look me in my eye and tell me what you have to say! I'm on Facebook, I'm always ready for a good conversation!.
Regards,
Randy Frost